In Summer 2019, the San Mateo County Transit District launched Reimagine SamTrans, a comprehensive operational analysis (COA) to redesign the entire SamTrans bus system. Reimagine SamTrans began its work by evaluating every element of the SamTrans system to identify improvements to local and regional travel connections, route design, how often the buses run, best practices for operations and public health, and more. Reimagine SamTrans used data and public input to pinpoint the strengths and challenges in the current bus system. The project also used data and trip-making patterns during COVID-19 to be responsive to how bus ridership and travel patterns may change in the coming years. 

Understanding our System and Service Design Process (Phase 1)

Reimagine SamTrans began in Summer 2019. In the first phase of work, SamTrans analyzed the current state of the SamTrans bus system and conducted widespread outreach and market research on what riders and potential riders want out of public transportation. Your feedback in Phase 1 was used to guide future phases of the project.

Finding Solutions and Hearing from You (Phase 2)

During the second phase, SamTrans developed three new bus network alternatives with potential changes to each route in the system. These design proposals range from minor to major changes. Public outreach was conducted in April and May 2021 to receive input on alternatives for each route and how those routes fit together into one bus system. 

Consolidating Ideas and Positioning for Success (Phase 3)

In Phase 3, SamTrans consolidated feedback received in Phase 2 and used best practice in bus system design to develop one new proposed bus network, ensuring all routes complement each other and produce a cohesive system. SamTrans conducted outreach on the proposed new bus system and refined the system based on input received in Fall 2021. A final network was adopted by our Board of Directors in Winter 2022, with implementation beginning in Summer 2022, and reaching completion in Summer 2024.

Implementing the New Network (Phase 4)

Implementation of the full new bus network concluded in August 2024. Changes occurred on routes throughout the system, and included increased frequencies, service span, new on-demand service areas, route realignments, and introduction of new routes.