The Bus Stop Improvement Plan (BSIP) identifies bus stop features and amenities that SamTrans riders, local governments, and community members value, and lays out a plan for improving bus stops across the SamTrans network.
Bus stops are the gateway to SamTrans. In this project, SamTrans gathered input from local governments, neighbors and the riding public to learn which bus stop improvements matter most to the communities SamTrans serves. The BSIP focuses on the comfort and experience of using and accessing bus stops, including amenities, as well as operational improvements to the stops.
The BSIP has also created new Bus Stop Design Guidelines, and will help guide future investments in bus stops, and clarify processes for local governments when working with SamTrans to improve bus stops and amenities.
The final project materials are now available:
- Executive Summary
- Final Report (view printer-friendly version here)
- Appendices
- Appendix A: Existing Conditions
- Appendix B: Engagement Summaries
- Appendix C: Bus Stop Design Guidelines
- Appendix D: Amenity Recommendations Memo
- Appendix E: Prioritization Methodology Memo
- Appendix F: Implementation Plan Memo
For more information, email: BSIP@SamTrans.com
The next step outlined under the BSIP is to conduct site reviews to consider the feasibility of adding the recommended changes. Engineers will check each location for space restrictions, access to utilities, and whether obstructions like poles, trees, or driveways exist. SamTrans will also work with the cities and local jurisdictions in its service area to identify the preferred path forward and implement the improvements.
Background
The Bus Stop Improvement Plan (BSIP) recommendations come from a nearly two-year analysis of more than 1,800 bus stops throughout the SamTrans system. The plan outlines options and guidelines for adding amenities such as bus shelters, shade structures, benches, and real-time information displays to more than 220 high priority stops over the next three to five years.
Bus stop improvements were clearly identified as a priority for SamTrans riders during the District’s Reimagine outreach efforts. Building on this outreach, SamTrans conducted a bus stop survey in multiple languages, engaged regularly with staff from local jurisdictions, and held one-on-one listening sessions and public presentations. The information gathered was then used to help inform the rest of the BSIP process.
Other Ongoing Bus Stop Work
Presentations and Materials
3/1/2023 SamTrans Board of Directors Meeting - Project Introduction
4/20/2023 BSIP Community Meeting
- PowerPoint Slides: English | Español | 简体中文 | 繁体字 | Tagalog
- Video Recordings: English | Español | 普通话 中文 | 广东话 | Tagalog
10/4/2023 SamTrans Board of Directors Meeting - Project Update
4/3/2024 SamTrans Board of Directors Meeting - Final Project Update
5/1/2024 SamTrans Board of Directors Meeting - Project Approval
Project Timeline
Summer - Winter 2022: Existing Conditions
- Literature review
- Peer agency interviews
- Bus stop inventory
- Engagement with city staff
Winter - Spring 2023: Bus Stop Guidelines
- Policy review
- Bus stop typologies
- Design specs
- Rider survey and listening sessions
- Stakeholder engagement
Spring - Summer 2023: Improvement Analysis
- Identify and prioritize improvements
Fall 2023 - Spring 2024: Implementation Plan
- Phasing approach
- Funding strategy
- Final plan
- Engagement with city staff
Spring 2024: Board Adoption
Spring 2024 - Onward: Implementation