SamTrans is part of new online tool to improve information sharing for Bay Area transit riders

Media Contact: Randol White, 415-515-7624  

On Saturday, May 11, SamTrans launched the Bay Area Transit Discord Server. The bus agency seeks to use the social media outlet to keep both current and potential riders informed and engaged.  

The Discord Project will be housing service alerts from most of the major Bay Area Transit Agencies, including SamTrans, Caltrain, BART, VTA, AC Transit, and SF Bay Ferry (WETA). All of the participating agencies will have representatives active on the platform to engage with their respective riders. All members of the public are welcome to join the platform by clicking here.  

An events tab will list both in-person and virtual events from each agency so people can ask questions and coordinate with other transit agencies. People can learn about and RSVP for events, staying abreast of developments throughout the Bay Area’s many transit systems. Additionally, the server allows transit users to interact with one another, share photos and discuss transit policy.  

Later this year, the server will introduce a feature which auto-populates press releases and blog posts, so riders can stay up to date with what's currently going on at each participating agency.  

"We are thrilled to introduce the Bay Area Transit Discord Server, which represents a significant step forward in our efforts to reach more riders," said SamTrans Digital Communications Specialist Jamie Vizmanos who spearheaded the project. "We believe this platform will serve as a valuable resource for riders throughout the Bay Area, fostering a sense of community and keeping them informed every step of the way." 

Over 1200 people have signed up for the server in the first 48 hours. 

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About SamTrans:  

The San Mateo County Transit District operates 71 routes and two on-demand service areas. Funded in part by a half-cent sales tax, the district also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976.  

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